:root{--mcn-navy:#102033;--mcn-navy-2:#172b44;--mcn-teal:#00a69c;--mcn-teal-2:#49d6cd;--mcn-green:#2ea44f;--mcn-amber:#f5a623;--mcn-red:#d24152;--mcn-bg:#f6f9fc;--mcn-card:#ffffff;--mcn-border:#dbe5ef;--mcn-text:#1f2a3d;--mcn-muted:#64748b;--shadow:0 24px 70px rgba(16,32,51,0.13)}*{box-sizing:border-box}body,html{margin:0;min-height:100%;background:var(--mcn-bg);color:var(--mcn-text)}body{font-family:Inter,Aptos,Segoe UI,system-ui,-apple-system,BlinkMacSystemFont,sans-serif}button,input,select,textarea{font:inherit}a{color:inherit}.app-shell,.hero{min-height:100vh}.hero{display:grid;grid-template-columns:minmax(0,.95fr) minmax(420px,1.05fr);background:radial-gradient(circle at 18% 22%,rgba(73,214,205,.22),transparent 28%),linear-gradient(135deg,#102033,#172b44 52%,#0c1828)}.brand-panel{color:white;padding:48px;display:flex;flex-direction:column;justify-content:space-between;gap:36px}.logo{width:220px;height:auto}.kicker{color:var(--mcn-teal-2);font-weight:800;letter-spacing:.1em;text-transform:uppercase;font-size:13px}.brand-panel h1{font-size:clamp(40px,5vw,72px);line-height:.96;margin:18px 0;letter-spacing:-.05em}.brand-panel p{color:#d8e6f3;font-size:19px;line-height:1.55;max-width:720px}.trust-list{display:grid;grid-gap:14px;gap:14px;margin-top:28px}.trust-item{display:flex;align-items:center;gap:12px;color:#edf8f7}.trust-dot{width:10px;height:10px;border-radius:99px;background:var(--mcn-teal-2);box-shadow:0 0 0 6px rgba(73,214,205,.12)}.footer-note{font-size:13px;color:#a9bdd0}.content-panel{padding:34px;display:flex;align-items:center;justify-content:center}.card{width:100%;max-width:760px;background:rgba(255,255,255,.96);border:1px solid rgba(219,229,239,.85);border-radius:30px;box-shadow:var(--shadow);padding:34px;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.card.compact{max-width:960px;margin:34px auto}.card h2{margin:0 0 10px;font-size:31px;letter-spacing:-.03em;color:var(--mcn-navy)}.card p.lead{color:var(--mcn-muted);margin:0 0 26px;line-height:1.55}.form-grid{display:grid;grid-template-columns:1fr 1fr;grid-gap:18px;gap:18px}.field{display:grid;grid-gap:8px;gap:8px;margin-bottom:18px}.field.full{grid-column:1/-1}.label{font-weight:750;color:var(--mcn-navy);font-size:14px}.help{color:var(--mcn-muted);font-size:13px;line-height:1.45}.input,.select,.textarea{width:100%;border:1px solid var(--mcn-border);border-radius:16px;background:#fbfdff;color:var(--mcn-text);padding:14px 15px;outline:none;transition:border .16s,box-shadow .16s,background .16s}.textarea{min-height:160px;resize:vertical;line-height:1.5}.input:focus,.select:focus,.textarea:focus{border-color:var(--mcn-teal);box-shadow:0 0 0 4px rgba(0,166,156,.13);background:white}.check-row{display:flex;gap:12px;align-items:flex-start;padding:14px;border:1px solid var(--mcn-border);border-radius:16px;background:#f8fbfd}.check-row input{margin-top:4px}.actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:22px}.actions,.btn{align-items:center}.btn{border:0;border-radius:999px;padding:13px 19px;font-weight:800;cursor:pointer;text-decoration:none;display:inline-flex;justify-content:center;gap:8px;transition:transform .12s,box-shadow .12s,background .12s}.btn:hover{transform:translateY(-1px)}.btn-primary{background:var(--mcn-teal);color:white;box-shadow:0 12px 30px rgba(0,166,156,.25)}.btn-primary:hover{background:#008e86}.btn-secondary{background:#e9f6f5;color:var(--mcn-navy)}.btn-danger{background:#fff0f2;color:var(--mcn-red)}.btn:disabled{opacity:.6;cursor:not-allowed;transform:none}.alert{padding:14px 16px;border-radius:16px;margin:18px 0;line-height:1.45}.alert-error{background:#fff0f2;color:#8a2633;border:1px solid #ffd3da}.alert-success{background:#e8fbf8;color:#075f58;border:1px solid #bff1eb}.code-box{background:var(--mcn-navy);color:white;border-radius:20px;padding:22px;margin:22px 0}.code{font-size:34px;letter-spacing:.08em;font-weight:900;color:var(--mcn-teal-2);word-break:break-all}.navbar{display:flex;justify-content:space-between;align-items:center;gap:18px;padding:22px 34px}.navbar .logo{width:172px}.nav-links{display:flex;gap:10px;flex-wrap:wrap}.page-bg{min-height:100vh;background:radial-gradient(circle at top left,rgba(0,166,156,.16),transparent 32%),var(--mcn-bg);padding-bottom:60px}.status-line{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin:14px 0}.badge{display:inline-flex;border-radius:999px;padding:6px 10px;background:#edf6ff;color:var(--mcn-navy);font-size:12px;font-weight:800}.badge.high{background:#fff1d7;color:#8a5600}.badge.status{background:#e8fbf8;color:#075f58}.messages{display:grid;grid-gap:12px;gap:12px;margin-top:18px}.message{padding:14px;border-radius:16px;border:1px solid var(--mcn-border);background:#fbfdff}.message.admin{border-color:#bff1eb;background:#f1fffd}.message small{color:var(--mcn-muted);display:block;margin-bottom:6px}.admin-grid{display:grid;grid-template-columns:330px minmax(0,1fr);grid-gap:18px;gap:18px}.ticket-list{display:grid;grid-gap:10px;gap:10px;max-height:72vh;overflow:auto;padding-right:4px}.ticket-button{text-align:left;border:1px solid var(--mcn-border);background:#fff;border-radius:18px;padding:14px;cursor:pointer}.ticket-button.active{border-color:var(--mcn-teal);box-shadow:0 0 0 4px rgba(0,166,156,.1)}.ticket-button strong{display:block;color:var(--mcn-navy);margin-bottom:5px}.ticket-meta{color:var(--mcn-muted);font-size:12px;display:flex;gap:8px;flex-wrap:wrap}.detail-box{border:1px solid var(--mcn-border);border-radius:22px;padding:20px;background:#fff}.feedback-text{white-space:pre-wrap;line-height:1.55;background:#f8fbfd;border-radius:16px;padding:16px;border:1px solid var(--mcn-border)}@media (max-width:980px){.hero{grid-template-columns:1fr}.brand-panel{padding:34px 24px}.content-panel{padding:24px}.admin-grid,.form-grid{grid-template-columns:1fr}.card{padding:24px;border-radius:24px}.navbar{padding:18px 22px;align-items:flex-start}}